Terms of service

TERMS OF SERVICE

Last Updated: 04/05/2025

Welcome to Sumoka Studio. By accessing and using our website (www.sumokastudio.com) and services, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase or using our services.

1. ACCEPTANCE OF TERMS

By using our website or making a purchase, you acknowledge that you have read, understood, and agreed to these Terms of Service and our Privacy Policy. If you do not agree, please refrain from using our services.

2. PRODUCTS & AVAILABILITY

  • We strive to provide accurate product descriptions, but we do not guarantee that all information, prices, or images are error-free.
  • Product availability is subject to change at any time without notice. We reserve the right to modify or discontinue any product.
  • We reserve the right to refuse any order if we suspect fraud or a violation of our terms.

3. PRICING & PAYMENT

  • All prices are displayed in euros (€) and are subject to change without notice.
  • We accept payments via [available payment methods].
  • Customers are responsible for any applicable customs duties, taxes, and import fees, which are non-refundable.
  • In case of payment failure or delay, we reserve the right to cancel your order.

4. SHIPPING & DELIVERY

  • Delivery times are estimates and not guaranteed. We are not responsible for delays caused by external factors (customs, shipping carriers, strikes, etc.).
  • Once an order has been shipped, we are not liable for any loss, theft, or damage during transit. Please contact the carrier directly for any issues.

5. RETURNS & REFUNDS

  • Our return policy can be found [here](link to return policy).
  • We reserve the right to refuse a return if the conditions are not met.
  • Sale items, gift cards, and custom products are non-refundable and non-exchangeable unless defective.

6. WEBSITE USAGE

  • You agree to use our website lawfully and respectfully.
  • It is strictly prohibited to:
    • Hack, disrupt, or attempt unauthorized access to our systems.
    • Copy, reproduce, or resell our products and content without permission.
    • Publish defamatory, offensive, or fraudulent content on our website.

7. INTELLECTUAL PROPERTY

  • All content on Sumoka Studio (texts, images, logos, designs) is protected by copyright and may not be used without our written consent.

8. LIMITATION OF LIABILITY

  • We do not guarantee that our website will be error-free or uninterrupted.
  • We are not responsible for any direct or indirect damages related to the use of our site, including loss of data, revenue, or service access.

9. CHANGES TO TERMS

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page, and continued use of our site after updates constitutes acceptance of the revised terms.

10. CONTACT US

For any questions or assistance, please contact us at sumokastudio@gmail.com.